We were recently approached by a Textile Mill operator in Pakistan who was in need of replacement cartridges for their VTC254 turbochargers.
In the past, the client had experienced issues with lead times and high costs from the OEM as well as from poor quality spares supplied by non-approved substandard factories.
Having spent time getting to understand the client’s needs and being able to identify the specification of cartridges required from the limited information, we were able to supply 2 high quality replacement cartridges along with relevant documentation for future maintenance; all on a Letter of Credit basis. The cartridges have since been installed and are running smoothly.
Having shown commitment to the clients requirements, we look forward to supporting them with the rest of the turbochargers installed in their Textile Mills.
